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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Youssef Nader

April 27, 2026

5  out of  5
rating by Youssef Nader
"I can't thank Melissa enough for the effort, skill, and patience she showed in dealing with my coverage. She walked me through the entire process, making a confusing situation very easy to understand. I am really grateful to her and the agent and I highly recommend them to anyone looking for changing or looking for insurance coverage."
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Diamonique Keetion

April 25, 2026

5  out of  5
rating by Diamonique Keetion
"Miss Lana Reagan was amazing she provided all the information that I needed she was very helpful and very kind I appreciate people like her that are willing to help others thanks to her I have everything situated with my insurance she’s fantastic!!💗 10/10 customer service"
We responded:
"Diamonique, thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Lana. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Natalie"
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NIEVES ARREDONDO

April 24, 2026

5  out of  5
rating by NIEVES ARREDONDO
"Great experience with State Farm representatives. Lana was helpful in looking at different vehicle insurance options while Myra was a great help setting up my drive app."
We responded:
"Thank you for your kind review of State Farm Agent Natalie Reyes’s Team, Nieves. We appreciate it! - Natalie"
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Kelly

April 24, 2026

5  out of  5
rating by Kelly
"Crystal was very informative. She explained everything in detail, especially cause I have a lot of questions. My wife took the time to do the research and I think we made a good choice. We have left the our previous insurance carrier that we had been with many many years but because of the way things are nowadays ie.. the economy, it’s not like it used to be where they say oh thank you for your 20+ years of service ie…it’s all about money, everything in the past the way things used to be…all that is out the window, but I would highly recommend visiting Crystal at State Farm and her associates. They will take care of you."
We responded:
"Thank you so much for the 5-stars, Kelly! We really appreciate your feedback about your experience with Crystal and we are always here to help with any insurance needs you have. Feel free to reach out to us anytime. - Natalie"
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charles bernier

April 23, 2026

5  out of  5
rating by charles bernier
"Great customer service love doing business with them!!"
We responded:
"Thank you so much for the 5-stars, Charles! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! - Natalie"
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Nadia Gomez

April 20, 2026

5  out of  5
rating by Nadia Gomez
"My experience was amazing"
We responded:
"Wow, thank you for the 5-star review, Nadia! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! - Natalie"
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Spart Arguello

April 17, 2026

5  out of  5
rating by Spart Arguello
"Working with Lana Reagan at Natalie Reyes State Farm was the best decision! Lana Reagan is an absolute rockstar. Not only did she help me find a great rate, but she also made sure I understood exactly what I was paying for. She is friendly, incredibly efficient, and super responsive whenever I reach out. Also, super patient in explaining all of the pros and cons. Five stars all the way—I couldn't ask for a better agent!"
We responded:
"Spart, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience with Lana! - Natalie"
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Rebecca Solar

April 17, 2026

5  out of  5
rating by Rebecca Solar
"Amazing service! They really take the time to build relationships."
We responded:
"Thank you for the amazing review, Rebecca! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Natalie"
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Srms

April 17, 2026

5  out of  5
rating by Srms
"excellent service 100% recommend."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Natalie Reyes’s Team. - Natalie"
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Mark Herrera

April 13, 2026

5  out of  5
rating by Mark Herrera
"Awesome agent , very thorough."
We responded:
"Thank you so much for the 5-stars, Mark! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! - Natalie"
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Baldemar Romero

April 8, 2026

5  out of  5
rating by Baldemar Romero
"I was very satisfied with my entire experience, she was very polite. She also showed concern , compassion and sympathy for me because of an upcoming brain surgery I have to have. 5 stars doesn't cover my satisfaction of 💯%"
We responded:
"Thanks for the impressive review, Baldemar! We are thrilled to hear you had a wonderful experience with our team! We wish you well in your upcoming surgery! - Natalie"
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Brandon Johnson

April 7, 2026

5  out of  5
rating by Brandon Johnson
"State Farm offered the best rates after my online search. Lana was quick to respond and made the entire process seamless over text. She found me exactly the coverage I wanted at a great price. Highly recommend for a stress-free experience!"
We responded:
"Brandon, thank you so much for the wonderful 5 star review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out! - Natalie"
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Marco Ojeda Jr

April 7, 2026

5  out of  5
rating by Marco Ojeda Jr
"Lana did an excellent job assisting me. She provided the best price and the best coverage available compared to everywhere else I looked. She was very helpful throughout the process and worked around my schedule."
We responded:
"Thank you for the wonderful 5-star review, Marco! We are so happy you had a wonderful experience with Lana. If you ever need anything down the road, do not hesitate to reach out—we would love to help! -Natalie"
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Carroll Bailey

March 13, 2026

5  out of  5
rating by Carroll Bailey
"I was referred to Dina Quinones by a good friend of mine. She did a great job of listening to my questions and goals and promptly addressing them. She was able to review several coverage options for both home & auto insurance that not only saved me a great amount, but also included additional coverage. I am very pleased with her professionalism and would recommend her & her office to any and all family & friends."
We responded:
"Wow, thank you for the 5-star review, Carroll! We deeply appreciate your support. If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! -Natalie"
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Susan Reagan

March 10, 2026

5  out of  5
rating by Susan Reagan
"Lana provided me with a quote for Auto & Home insurance. She not only saved us tons of money I got more coverage! Lana was extremely helpful and patient (I asked a lot of questions). The office and its staff truly care about getting you the best coverage at a great price. Go see/call Lana to handle all your insurance needs."
We responded:
"Thank you for the amazing review, Susan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. I am happy we were able to save you money on your car and homeowners insurance. Please let us know if we can do anything else for you in the future! - Natalie"
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Joyce Staton

March 6, 2026

5  out of  5
rating by Joyce Staton
"Ethan was very professional and provided great customer service."
We responded:
"Thank you for your kind review of State Farm Agent Natalie Reyes’s Team, Joyce . We appreciate it! -Natalie"
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Sandy Santana

March 2, 2026

5  out of  5
rating by Sandy Santana
"Thank you to Bianca for helping me switch over to State Farm. My quote for auto/home was a lot lower and I’m very grateful I can save some money. Bianca communicated with me to make sure I understand everything. Thank you so much for ur kindness and professionalism."
We responded:
"Sandy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Natalie Reyes’s Team! I am glad we were able to save you money on your car and homeowners insurance. - Natalie"
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Debbie

February 20, 2026

5  out of  5
rating by Debbie
"Ethan and everyone is very professional and answered my questions so I could understand what they mean"
We responded:
"We really appreciate your 5-star review, Debbie, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. -Natalie"
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Anthony Mascorro

February 19, 2026

5  out of  5
rating by Anthony Mascorro
"Melissa as always took care of my needs Immediately!! Amazing customer service!!!"
We responded:
"Thank you for your kind review of your experience with Melissa, Anthony. She is so great and we appreciate you letting us know! -Natalie"
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Shel Ly

February 19, 2026

5  out of  5
rating by Shel Ly
"I was referred to Melissa by my brother. She patiently helped me find a good rate for my son’s vehicles. Melissa was kind and considerate of my son’s time. She gladly worked around his schedule to get him insured asap! Rigo, my son said she explained much more in detail and he appreciated that. Thank you Melissa and your office for the amazing customer service."
We responded:
"Thank you for your 5-star review, Shel! We appreciate your feedback and are pleased to know you and your son had a positive experience with Melissa. -Natalie"
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Jimmy Knight

February 18, 2026

5  out of  5
rating by Jimmy Knight
"Thank you all for your help in getting the best price of all of the insurance groups and your kindness in the process"
We responded:
"Jimmy, thank you so much for leaving us a review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to us—we are always here to help! - Natalie"
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Martin M

February 13, 2026

5  out of  5
rating by Martin M
"Lana from State Farm was amazing to work with! She went through different coverage options with me and helped lower my monthly auto insurance payment. She was patient, clear, and really focused on finding the best solution for my needs. Highly recommend reaching out to her if you want someone who genuinely tries to help!"
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Stephanie Zapata

February 11, 2026

5  out of  5
rating by Stephanie Zapata
"Ethan was the most bestest!"
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Ernesto Fernandez

February 7, 2026

5  out of  5
rating by Ernesto Fernandez
"Natalie Reyes provided outstanding service from start to finish. She was professional, knowledgeable, and took the time to explain all my coverage options clearly. Natalie made the entire process easy and stress-free, answered all my questions promptly, and helped me find the best policy for my needs and budget. I truly appreciate her dedication and attention to detail, and I highly recommend Natalie Reyes to anyone looking for reliable and trustworthy insurance assistance."
We responded:
"Wow, thank you for the 5-star review, Ernesto! We deeply appreciate your support. If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! - Natalie"
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Tam Cao

February 5, 2026

1  out of  5
rating by Tam Cao
"I been with them many years!!!! They messed up my policy when last year January 2025..I came to there office to added the new Toyota RAV4 2025 and my wife to policy make sure to get coverage, I kept asked them my wife get coverage on policy and they say YES, she can use 3 vehicles and get coverage if something happens Last couple days I try to get contacted to there office Ms Tina or Rachel to needs the letter to make sure my wife name on the policy coverage They called me back and say my wife not on the policy, she not get coverage if something happens . Lol I don’t know how they messed up paper work very important like that if my wife get something happens Please don’t go to there agency if you feel unsafe Update On January 9/2026 I received an email from Myra G Lopez after I complained their office messed up my wife paperwork for coverage on auto insurance They said they want correct results matter This is how results matter from their office They went up price on my auto policy renews with good drivers, no claims, no accident and no tickets Now they want increasing money to adding my wife name on policy …they are messed up my wife paperwork for coverage, we bought new Toyota RAV4 2025, that mean we want coverage for my wife if something happens on the road, texas got accident every single day…. Jesus ! How can their business make big mistake like that Please everyone beware to go to this office for bad service and try to scammers money with no reason Update February 4/2026 This is picture on the bottom to showed my bill for 6 months after I added my wife on my policy coverage $892.31 for 6 months bills 892.31:6 =$148.71 I don’t know how Myra Lopez calculated 892.31:6=$161.20 They make me to pay that amount $161.20 a month I gave them another chance to fix there problems on January 8, but they kept messed up like a joking I have no time for this business, time to leaving Everyone must beware to go to this insurance agent !!!! They are super liarssssssss"
We responded:
"Tam, thank you for your feedback and I’m sorry for the stress this caused. We understand how important it is to feel confident that coverage is in place for your household. After speaking with you, we are already working on correcting the issue and making sure everything is handled properly going forward. We truly appreciate your patience and the opportunity to make this right. - Natalie "