State Farm® Insurance Agent Natalie Reyes

"Thank you Melissa for all your help and giving me all the information I needed"

"Exceptional Service from Melissa! I had an outstanding experience working with Melissa Ponzopena at Natalie Reyes State Farm Insurance. She was professional, patient, and truly went above and beyond to help me understand my options. Melissa took the time to answer every question and made sure I got the right coverage for my needs—without feeling rushed or pressured. Her friendly attitude and attention to detail made the entire process smooth and stress-free. It’s rare to find someone who genuinely cares about their clients the way she does. I highly recommend asking for Melissa if you want exceptional customer service and peace of mind knowing you’re in good hands!"

"I'm very grateful for choosing state farm insurance Crystal helped me and was very professional and did an excellent job of explaining everything I needed to know again I'm very grateful."

"Crystal was very helpful. I called and had my resolution within minutes . It felt good not to have to wait days for answets."

"She was to the point and answered all my questions. Great experience as always."

"Myra is my agent she has shown me that I have nothing to worry about. I was found responsible for an accident that I was not at fault, but I was able to express my feelings in regards to the decision that was made against me and she was able to help me by reaching out to the right people and after further investigation I was found NOT RESPONSIBLE AND CLEARED. Once again Thanks"

"I want to rate this agent and her staff with negative stars. They are quick to take your money, quick to spam call you and upsell their services, but don't answer their phones when you call and don't return your call when you ask them to locate the reason they canceled your son's policy without any written or known reasons they can state. We bundled 3 autos and home insurance with this agent and when I asked why they don't answer, they say they're busy helping other customers. I asked for a return call and here I am 9 business day's later and my 17 year old son's insurance lapsed and no return call as to why their agency cannot insure his Lexus we purchased. This place is a joke, unprofessional, and probably pays their friends and family to rate this business. DO NOT! I repeat DO NOT go to this agent. We have no at fault accidents on our record and they are no help in locating why are policy keeps constantly getting raised."

"If you are in need of insurance please do yourself a huge favor and contact the Office of Natalie Reyes. Ask to speak with Melissa…..she is awesome!! She provided exceptional customer service! She answered all of my questions while being extremely professional and polite. She is very knowledgeable on the auto insurance policy options that State Farm had to offer. She made the experience very pleasant!! 10 out of 10!!!"

"Thank you Natalie Reyes State Farm team! Crystal was very professional and answered all my questions with great attitude and care! She made this experience easy for me and my family."

"I call for a quote few days ago. Yesterday got a letter saying that they obtained my wife credit information my wife an I never gave authorization to run our credit reports."

"Called the office and spoke with Natalie Reyes who was wonderful with being polite professional and patient with my new policy"

"I had the pleasure of speaking with Dina Quinones from State Farm, and she did an outstanding job assisting me with my policy review and purchase over the phone. Dina was professional, efficient, and extremely knowledgeable. She took the time to explain my options clearly and made the entire process seamless and stress-free. Her attention to detail and commitment to excellent customer service are truly commendable. I highly recommend Dina to anyone seeking reliable and professional insurance assistance."

"Natalie seems like a very nice young lady I do appreciate her calling me and explaining my policy to me thank you so much"

"I was so impressed by how helpful and pleasant Crystal was. Explained everything and made it very easy for me. It was a pleasure doing business with her. Pamela Watson"

"Made the switch to State Farm and so happy I did! Melissa was so detailed, patient, and made the process so simple and quick. Will definitely recommend her to friends!!!"

"Draven was incredibly helpful setting up policies coming from out of state. Was able to do it all over the phone, and incredibly friendly!"

"⸻ ⭐️ Highly Recommend State Farm! I should have made the switch a long time ago, but I’m glad I finally did. From the very beginning, Draven and the entire team made the process smooth, stress-free, and even enjoyable. They are knowledgeable, professional, and always willing to explain things clearly so that I feel confident in my choices. What really stands out is the level of personalized attention and care they provide. It’s not just about policies and numbers—they take the time to understand your needs and make sure you have the best coverage for your situation. Anytime I have a question, Draven and the gang are quick to respond and always go above and beyond to help. Their customer service is outstanding, their professionalism is unmatched, and I truly feel like I’m in good hands. It’s rare to find a team that combines expertise, honesty, and genuine care, but that’s exactly what you get here. If you’re looking for peace of mind and a team that will treat you like family, I definitely recommend State Farm—especially Draven and the gang!"

"This office is wonderful to work with! Draven is always positive and helpful with any questions!"

"Draven , has always been very helpful and patient and working with me with my policies."

"Melissa is so sweet. When we talk it feels like chatting with a friend! She helped me get the lowest rates possible. I definitely recommend giving her a call if you are thinking of switching your car insurance!"

"Melissa Ponzopena me atendió con mucha cordialidad, educación, rapidez y paciencia. Ella sabe lo que hace y te da buenos consejos."

"Draven is great!! If you need insurance he’s your guy!! Great communication skills and got my son a great policy for his dorm room!!"

"I recently switched home and auto insurance with State Farm and Melissa was very helpful and professional with the transition I was able to save way more money on my monthly payment compared to my last insurance company. I am very satisfied with the new policy I was given."

"Draven was great to work with, he was very patient and knowledgeable about the things discusses for both auto and home insurance!"

"I am very happy with the service I got from Dina. They walked me through getting renters and auto insurance and were very communicative and efficient! 10/10 highly recommended for great help on your insurance needs!"